How to order?
- You must select the product you want to buy and click the "Add to Cart.”
- Then select "SHOPPING" at the top right of the page.
- A summary page of your order appears with the item or items you have ordered.
- You can now edit your order by removing or adding items.
- To confirm your selection click on "Order"
- You must select the product you want to buy and click the "Add to Cart.”
- Then select "SHOPPING" at the top right of the page.
- A summary page of your order appears with the item or items you have ordered.
- You can now edit your order by removing or adding items.
- To confirm your selection click on "Order"
How much is the shipping price?
The shipping cost depends on the country where we ship your order. We invite you to visit this page for more information:
Chinese Item Delivery
The shipping cost depends on the country where we ship your order. We invite you to visit this page for more information:
Chinese Item Delivery
How do I track my order?
Once your order is confirmed and paid you will receive via SMS or EMAIL a “colissimo” number that will allow you to track your parcel on the site post.
Once your order is confirmed and paid you will receive via SMS or EMAIL a “colissimo” number that will allow you to track your parcel on the site post.
What is the shipping time of my order?
Once we receive your payment, we will prepare your order. Once we receive your payment, we prepare your order. Once the order ready, we deliver your order in the post office under 12 - 24H.The electronic payments are confirmed quickly, and orders can be shipped within hours (often less than 12 hours). If you pay by bank transfer it takes 1 to 5 days (about 2 days for France and 5 days for other countries) before the money arrives on our account. Once the package shiped by colissimo, the delivery time is 48 hours for France and 3 to 7 days for other countries.
Once we receive your payment, we will prepare your order. Once we receive your payment, we prepare your order. Once the order ready, we deliver your order in the post office under 12 - 24H.The electronic payments are confirmed quickly, and orders can be shipped within hours (often less than 12 hours). If you pay by bank transfer it takes 1 to 5 days (about 2 days for France and 5 days for other countries) before the money arrives on our account. Once the package shiped by colissimo, the delivery time is 48 hours for France and 3 to 7 days for other countries.
What happens if I am not at home during the delivery?
When sent by «Colissimo Suivi» are delivered in exchange of the signature of the addressee. The package is put in authority during a time of 15 Days in case of absence of the addressee.
When sent by «Colissimo Suivi» are delivered in exchange of the signature of the addressee. The package is put in authority during a time of 15 Days in case of absence of the addressee.
What if my orders arrives damaged?
It is imperative to check the content of the package and to wright it on the delivery note. If you ever have any doubt please wright "Subject to state control of the content of packages" on the form factor. Without these reserves our liability shall be incurred.
It is imperative to check the content of the package and to wright it on the delivery note. If you ever have any doubt please wright "Subject to state control of the content of packages" on the form factor. Without these reserves our liability shall be incurred.
What means of payment?
You can pay by:
- Credit Card using the Paypal payment.
- Bank check only for French residents.
- Bank transfer, bank details will be sent when you will receive your order.
- Cash if you pick up your order directly to our warehouse.
You can pay by:
- Credit Card using the Paypal payment.
- Bank check only for French residents.
- Bank transfer, bank details will be sent when you will receive your order.
- Cash if you pick up your order directly to our warehouse.
Online payments is it 100% secure?
Yes, the online payment is completely secure; we use Paypal which is the leader in online payments. Chinese Item does not have access to your credit card number. When you will make your payment you will be redirected to the secure site Paypal.
Yes, the online payment is completely secure; we use Paypal which is the leader in online payments. Chinese Item does not have access to your credit card number. When you will make your payment you will be redirected to the secure site Paypal.
I returned a package but I have no news:
The time for the package to be returned is between 1 and 2 weeks. If after this period you still have no news please contacts us.
The time for the package to be returned is between 1 and 2 weeks. If after this period you still have no news please contacts us.
In case of problems, contact us:
For all other information or if you encounter a problem on our site chinese item, do not hesitate to contact us by email webmasteur@objetschinois.com or using the contact page.
For all other information or if you encounter a problem on our site chinese item, do not hesitate to contact us by email webmasteur@objetschinois.com or using the contact page.